COVID-19 Menu

Innovive Health is committed to ensuring the ongoing safety of our patients and staff as COVID-19 restrictions are lifted, and we move forward with our economic and social reopening.

We will continue to adhere to guidance from the CDC along with relevant federal and state agencies:

  • Conducting daily health screenings for symptoms of COVID-19 for patients and staff.
    • Anyone who exhibits symptoms related to COVID-19 is required to stay home.
  • Using 62 percent or higher alcohol-based hand sanitizer by our clinicians on the road and in our office locations, and our clinical policies require frequent hand-cleaning by those providing patient care.
  • Following all local, state, and federal guidelines for infection control when entering and exiting homes.
  • Providing ongoing surveillance testing for our clinicians and encouraging vaccinations for all staff.
  • Wearing masks and following social distancing guidelines when providing care in the home, as appropriate.

In addition, all of the high-touch areas throughout our offices are cleaned frequently with virus- and bacteria-killing chemicals.

No Surprises Act

The No Surprises Act protects people covered under group and individual health plans from receiving surprise medical bills when they receive most emergency services, non-emergency services from out-of-network providers at in-network facilities, and services from out-of-network air ambulance service providers. It also establishes an independent dispute resolution process for payment disputes between plans and providers, and provides new dispute resolution opportunities for uninsured and self-pay individuals when they receive a medical bill that is substantially greater than the good faith estimate they get from the provider.

For more information on your rights and protections against surprise medical bills, here are some resources: